UiPath and Talkdesk Partner to Automate Customer Experience Journeys

Reuters12-09

<a href="https://laohu8.com/S/PATH">UiPath</a> and Talkdesk Partner to Automate Customer Experience Journeys

UiPath Inc., a global leader in agentic automation, has announced a partnership with Talkdesk, Inc., a leader in customer experience automation (CXA), to enhance end-to-end customer journeys through advanced automation. The collaboration integrates Talkdesk's multi-agent AI solution with UiPath's agentic orchestration and intelligent document processing. By leveraging a standards-based Model Context Protocol (MCP), the partnership enables organizations to optimize workflows, improve accuracy, increase efficiency, and deliver better customer experiences. The joint solution automates complex processes such as prior patient authorization, streamlining information extraction and accelerating response times for customers and providers.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. UiPath Inc. published the original content used to generate this news brief via GlobeNewswire (Ref. ID: 9598970) on December 09, 2025, and is solely responsible for the information contained therein.

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