Competition always brings benefits to customers. I am actually very often ordering food delivery. For me personally, I would prefer to grab rather than foodpanda after years of using it before switching to grab. The main point of the changes was that foodpanda never took the customer complaint seriously. I had a lot of unhappy experiences with foodpanda, and I believe it is not only me because I saw many complaints about foodpanda in the newspaper. The delivery fee for Grab is more expensive than foodpanda but is worth it. Their service is consistent, and they pay attention to their customer. Sooner or later, foodpanda will be replaced by grab even with or without a price war. I always believe that if a company provides good service and pays attention to the customer , people will be willing to pay more. Else, the customer will turn to other competitors. I will still invest in grab for sure.Disclaimer: Investing carries risk. This is not financial advice. The above content should not be regarded as an offer, recommendation, or solicitation on acquiring or disposing of any financial products, any associated discussions, comments, or posts by author or other users should not be considered as such either. It is solely for general information purpose only, which does not consider your own investment objectives, financial situations or needs. TTM assumes no responsibility or warranty for the accuracy and completeness of the information, investors should do their own research and may seek professional advice before investing.
