In the future, we will not look at the number of seats but at the Agent and result based charging.
The paradigm shift that will redefine the next decade of software is the total collapse of the per seat pricing.
In an era where an AI agent can autonomously resolve 80% of those incoming tickets in seconds, charging per human head is an obsolete business model .
We are moving into a high stakes economy built on outcomes, results and digital labour.
The clear winner in the shift toward agent & result based pricing is $ServiceNow(NOW)$ . Why?
ServiceNow owns the digital workflow backbone for Fortune 500 companies. It has pioneered consumption based token pricing models and premium AI tiers like Now Assist Advanced and Prime.
ServiceNow has exponential growth ahead.
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